Category Archives: Making Sure

Find The Love

“Tell me,” Ernie pleaded. “What am I doing wrong?” Ernie had just closed the books for February and he had a loss for the month. He rattled off a laundry list of very good action items and projects that he … Continue reading

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Tips for Reputation Management and Marketing

A ranter is someone who tells dozens, maybe hundreds, maybe millions, of people rotten things about you.  Maybe you deserve the rotten tomatoes.  Maybe the ranter has you mixed up with someone else!  In any event, the power of word … Continue reading

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How Inspiration Changed the Course of My Business

Plan… or be planned for. If you don’t craft your intention, you may fall into someone else’s plan. And what they have planned for you may not suit you. So consider what you want, and plan for it. Clarity simplifies … Continue reading

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Let Go of What is Beyond Your Control

Sigh.  It’s been a tough week.  There is the stress that the Holidays can bring.  And, we have been frustrated by political infighting about the fiscal cliff and the national debt.  Then, the tragedy of another senseless mass murder, inexplicably taking … Continue reading

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5 Easy Ways to Rekindle the Passion for Your Business

Daylight Savings Time just ended. It’s 5 pm and dark outside.  All you want to do is go home and watch reruns of Modern Family.  I get it.  It takes energy and fizz and a sense of purpose to get up … Continue reading

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Are you encouraging texting and driving?

Here’s a pic of me and Jerod, elbow deep in a furnace.  Jerod is everything you look for in a technician…nice, polite, skilled, ethical and ambitious.  He deeply cares about his customers and fellow team members.  Jerod just graduated from … Continue reading

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How to Look Discouragement in the Eye

In business, you will have days where the plan, well, just takes too long. Or you have unexpected road blocks. No worries! That’s where the good stories come from. And, that’s when you count on your success skills to help you overcome disappointment and … Continue reading

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Career Quilting

As a kid, I operated with a simple career plan:  If I wanted to learn how to do something, I got a job doing that.  That’s how I became a skier…starting as a ski rental technician, becoming a ski patroller, … Continue reading

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[Webinar] Last Minute Tax Advice for Your Small Business

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Public Relations Tips for Small Business

These tips are just a BASIC outline. This will get you started for a creating effective conversations, systems and training at your company. The best plan is to prevent customer and public relation challenges by doing a great job and … Continue reading

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